James is passionate about open approaches to business, whether it’s platforms & products, leadership style or culture. He believes that firms must seize the opportunity to re-invent their business models as the world becomes more ‘digitally native’. Hence, his current focus enabling customers to solve developing risks in their businesses, through the thoughtful design of solutions which solve for time-tested and emerging financial crime, fraud, AML and identity related risks, on a global scale.
On behalf of Refinitiv, James leads the global portfolio of Digital Identity and Fraud solutions. He is leading the strategic conversations with financial Institutions, regulators and industry partners around the world as they battle to balance the question of “who’s there”, with great customer experience, as they onboard and transact with their customers in increasingly digital ways.
James started his career in the UK, and spent 16 years in Asia in senior leadership roles with American Express, PayPal and Thomson Reuters, living and working in Singapore, Thailand, India, Hong Kong and New York before relocating to Texas early in 2021.
A self-confessed global-local, who is passionate about the opportunity created at the intersection of commerce, payments, technology and data, James has successfully created a number of scale businesses within large MNC’s and enjoys applying that experience as a mentor/ advisor to early-stage companies.
